At Rainbows Stickies, we want you to have a hassle-free experience when it comes to shipping and returns. We strive to process all orders as quickly as possible, with in-stock items usually processed within 3 business days where possible. However, please note that personalised orders have a minimum timeframe of 7 days for design approval and processing to ensure that we can provide the highest level of quality and attention to detail for each order.

We offer several shipping options to suit your needs, including standard and express delivery. Once your order has been shipped, you will receive a confirmation email with a tracking number so that you can monitor the delivery status of your order.

In the unlikely event that you are not satisfied with your purchase, we offer a 14-day returns policy from the date of delivery. Please contact our customer service team at support.rainbowsstickies@gmail.com to initiate a return and receive further instructions.

Please note that personalised items cannot be returned unless they are faulty or not as described. If you have any questions about our shipping and returns policies, please do not hesitate to contact us. We are committed to providing you with the best possible service and look forward to hearing from you.